We at Elusive Cowgirl are dedicated to our customers and their needs. Please read What is eligible for a Refund/Exchange in the paragraphs below. Then Fill Out The Return Authorization Form. Following these guidelines will assist us in processing your credit quicker.
Returns
Our policy lasts 30 days.
Following Items are Final Sale:
All Jewelry, Sunglasses, All Items Under Baby Category, Bundles, Readers, Socks, Gift Cards, Purses, Hats, Scarves, Gloves, Items Under Unique Trinkets Category, Home Décor,Custom Items, and Spoole Belts & Buckles are Final Sale Items. All Sale Items are Final sale items.
Guidelines for Refunds/Exchanges : All ITEMS MUST HAVE THEIR ORIGINAL TAGS. ALL ITEMS SENT BACK MUST BE IN NEW, UNUSED, AND UNLAUNDERED CONDITION WE ONLY ACCEPT ITEMS THAT HAVE BEEN PURCHASED DIRECTLY FROM ELUSIVECOWGIRLBOUTIQUE.COM
Refund:
Once your item(s) is received and inspected you will get a Refund/ Exchange . All returned items are subjected to a 10% Restock Fee.
Sale items (if applicable)
Unfortunately sale items cannot be credited/refunded/exchanged no exceptions.
Exchanges (if applicable)
Due to high traffic on Elusivecowgirlboutique.com we suggest purchasing the size you want. I
Shipping:
IF YOUR ITEM DOES NOT HAVE A AUTHORIZATION IT WILL BE DENIED.
Buyer is responsible for paying their own shipping costs for returning/exchanging a item.
If items being SENT BACK received free shipping on that invoice; our shipping costs will be deducted from your CREDIT amount.
Shipping costs are non-refundable. Shipping for your exchange will be invoiced to you at the time we ship your item out
We suggest obtaining tracking on your returned/exchanged items. That way if it is lost in transit you are able to contact USPS for a resolution.
Wrong Address Provided At Check-Out:
If the wrong address is provided at check-out and we ship the item(s) you are 100% financially responsible for the wrongly shipped item. Once a item is shipped by USPS we can not stop the shipment. Please contact us immediately if the wrong address was provided so we can revise the order if it has not already been shipped.
What If I Paid With Sezzle?
Sezzle is a 3rd part processing company. We suggest logging into your Sezzle account to see how your refund is reflect once your refund is issued.
