ELUSIVE COWGIRL BOUTIQUE RETRUN FORM FOR APP AND COMMENTSOLD:

Return Guidelines for Online Sales

Using CommentSold PURCHASES & APP

We at Elusive Cowgirl are dedicated to our customers and their needs. Please read What is eligible for a Credit in the paragraphs below. Following these guidelines will assist us in processing your credit quicker.

Returns
Our policy lasts 30 days. 

Following Items are Final Sale: 
All Jewelry, Sunglasses, Face Masks, Gaiter Masks, Daily Deals, Bundles, Deals of The Week, Outfit of The Week,  Readers, Socks, Gift Cards, Purses, Hats, Scarves, Gloves, Items Under Unique Trinkets Category, Home Décor, Lamps, Custom Items, and Spoole Belts & Buckles are Final Sale Items. All Sale Items are Final sale items.

Guidelines for Credits : All ITEMS MUST HAVE THEIR ORIGINAL TAGS. ALL ITEMS SENT BACK MUST BE IN NEW, UNUSED, AND UNLAUNDERED CONDITION WE ONLY ACCEPT ITEMS THAT HAVE BEEN PURCHASED DIRECTLY FROM  The Elusive Cowgirl App - Comment Sold Platform 

Credit  
Once your item(s) is received and inspected you will get an in-store credit towards new clothing To Use IN The Elusive Cowgirl  APP OR ON THE COMMENTSOLD PLATFORM. All returned items will be credited to customers commentsold account with an in-store credit only. Items are subjected to a 10% Restock Fee.

Sale items (if applicable)
Unfortunately sale items cannot be credited/refunded/exchanged no exceptions. 

Exchanges (if applicable)
Due to high traffic on the APP/ COMMENTSOLD we suggest purchasing the size you want. 

Shipping

IF YOUR ITEM DOES NOT HAVE A  AUTHORIZATION IT WILL BE DENIED.

  • Buyer is responsible for paying their own shipping costs for returning a item.
  • If items being SENT BACK received free shipping on that invoice; our shipping costs will be deducted from your CREDIT amount.
  • Shipping costs are non-refundable. Shipping for your exchange will be invoiced to you at the time we ship your item out

Wrong Address Provided At Check-Out:

If the wrong address is provided at check-out and we ship the item(s) you are 100% financially responsible for the wrongly shipped item. Once a item is shipped by USPS we can not stop the shipment. Please contact us immediately if the wrong address was provided so we can revise the order if it has not already been shipped.

In Message Field Provide Us With: 

Invoice #

Items you would like to receive Credit On

Please allow up to 3 business days for us to respond with your Authorization number.

  • App Users Using This Form: After You PUSH THE SUBMIT BUTTON - Scroll Up  - MAKE SURE YOU CLICK THE BUTTON "IM NOT A ROBOT"  THEN CLICK SUBMIT 
WE ALWAYS ANSWER OUR EMAILS SUBMITTED TO US:
***CHECK YOUR SPAM BOX IF YOU DO NOT RECEIVE A RESPONSE WITHIN 3 BUSINESS DAYS***

Thanks for contacting us. We'll get back to you as soon as possible.